Returns & Refund Policy

Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with your purchase for any reason, please review our policy below for returns and refunds.

[Return Policy]
We understand that it is normal to change your mind, and we aim to provide a returns service that is totally hassle-free for you.

Please note it is very important that when you return an item, we know the order number it relates to, your details and whether you want a refund or an exchange. All returns must be carried out within 30 days from the date of original purchase.
In the interests of hygiene and safety, products with the safety seal removed or damaged cannot be returned.

In all cases, the items returned must be in their original sealed condition, which includes any packaging. All goods will be inspected on return.
Return postage and handling is at your own cost. The goods are your responsibility until they reach our warehouse. Please ensure your packaging to prevent any damage to the items or boxes. We will not be responsible for items that are returned to us in error.

Our return address is: 05-17 26 Kallang Place, Singapore 339157
So that you are kept informed, we will send you an email confirming the action we have taken, as soon as we are confident the goods are in their original condition, and the return has been allocated to SuperSlyde.

Any refund of the purchase amount will be automatically be refunded to the card used to make your purchase.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

• Email: contact@superslyde.com